1. Return Policy: We want you to be completely satisfied with your purchase. If you are not satisfied with your purchase, you may request a return within 14 Days from the date of delivery. To initiate a return, please contact our customer support team at firstname.lastname@example.org.
2. Eligibility for Return: To be eligible for a return, the product must be in its original condition, unused, and in the original packaging. Some products may not be eligible for return due to hygiene or safety reasons.
3. Return Process: Once your return request is approved, you will receive instructions on how to return the product. Please securely package the item to prevent damage during transit.
4. Refund Policy: Upon receiving and inspecting the returned item, we will process your refund within 7 Days. The refund will be issued to the original payment method used for the purchase.
5. Non-Refundable Items: Certain items are non-refundable, including but not limited to downloadable software, digital content, and personalized/customized products.
6. Shipping Costs: Shipping costs for returning the item are the responsibility of the customer and are non-refundable unless the return is due to a mistake on our part.
7. Damaged or Defective Items: If the item received is damaged or defective, please contact us immediately. We will arrange for a replacement or refund, depending on your preference.
8. Changes to Return and Refund Policy: We reserve the right to update or modify this return and refund policy at any time without prior notice. Please review this page regularly for changes.